Most repairs are completed on the same day. If a spare part is required, we’ll let you know the delivery timeline.

There is a small diagnostic fee to cover technician time and testing. If you go ahead with the repair, this fee is adjusted from the total bill, so you don’t pay twice.

Yes! Every spare part we use is covered by a warranty. If anything goes wrong during the warranty period, we’ll take care of the replacement.

We compare the repair cost, energy efficiency, and remaining lifespan. If repairing is cost-effective, we’ll recommend it. If replacement saves more in the long run, we’ll advise that instead — transparently.

Absolutely. You can book inspections, repairs, and follow-ups through phone, website, or WhatsApp — whatever is comfortable for you.